Developer of community powered chatbots designed to help companies transform customer service. The company's chat bot uses artificial intelligence to create and optimize automatic answers and personally answer customer questions, enabling companies to reduce support volumes and deliver a customer experience with minimal resources from their team.
Generating Revenue
Privately Held (backing)
Venture Capital-Backed
The company raised $20 million of venture funding through a combination of debt and equity on April 10, 2018, putting the company's pre-money valuation at $40 million. $17 million of Series B funding was led by Northgate Capital with participation from Microsoft Ventures, Costanoa Ventures and True Ventures. A $3 million debt financing was provided by Silicon Valley Bank. The funding will be used to further develop the company's platform.
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