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Provider of customer relationship management (CRM) software. The company offers a technology platform for customers and developers to build and run business applications. Its CRM platform enables users to manage customer accounts, track sales leads, evaluate marketing campaigns and provide post-sales service. It also provides enterprise cloud-computing applications on its Force.com platform to customers and developers to build complementary applications; and AppExchange, an online directory for cloud applications, where customers can browse, test-drive and deploy applications from SalesForce.